Dental Practice Services

Mix-and-Match Baird Concepts Services to meet Your Unique Dental Practice’s Needs

Offering an ‘a la carte’ services approach, Sandy Baird, MBA is uniquely qualified to provide and customize services for your practice to take it from not just surviving, but to thriving. Below is a list of the just a few of the Baird Dental Business Concepts’ services tailored to each one of Sandy’s clients needs.

Comprehensive Practice Evaluation

How does your practice compare to its competitors? Is your performance mediocre, below average, above average, or in the top 5%? How can you improve if you don’t understand your strengths, weaknesses, opportunities, and threats? 

One of the many purposes of a Practice Evaluation is to benchmark your practice results against the industry - your competitors and peers. Another purpose is to uncover the real dynamics underlying your work culture, money leaks, and team dynamics. Having an experienced expert analyze all the aspects of your practice opens doors to increased growth, new engagement, additional captured income, and a happier work environment. 

• Read: Achieve Sustainable Success with a Practice Evaluation

Sustainable Practice Systematization

Training your team as a whole is the key to unlocking what every dentist wants: less stress and greater rewards. Nothing in a dental office is isolated. It is all interrelated like a spider web. What happens in the back office affects the front and vice versa. Making system changes without engaging the entire team leads to chaos, lower patient reviews, employee turnover, practice interruptions, team friction, and burnout - just to mention a few results.

Baird Concepts develops an action plan to systemize the processes causing chaos in the office. A system is never late for work, quits, or demands a paycheck. Design and implement systems to manage your practice, so you can focus on dentistry.

Team Member Onboarding & Training

The most common reason employers are dissatisfied with their employees’ performance is because they fail to adequately train and continue training them as team members and as individuals. Assuming experienced employees know what they’re doing in your office is a mistake. Every office is unique and every leader’s expectations vary, as well as their operating systems, technology, techniques, and work culture. Throwing untrained employees into a busy dental practice only results in mistakes, frustrations, disappointment, shortcuts, employee friction, and leader discontent. If you don’t want to replace them again, ensure they receive the proper training.

Team Coaching Packages

Systemizing your practice and training your team is far from a once-and-done, one-day process. To offer more value with long-term results, Baird Concept’s Coaching Packages are designed to offer savings and more services.

Leadership Coaching

Leadership, human resources, and practice management are rarely a focus in dental schools despite their importance in developing a successful dental practice. While these skills may have not been valued in the past, they are critical to survival today in our highly competitive and managed care-driven dental economy. Leadership Coaching is a proven method of building more effective teams, enhancing the abilities of others, motivating others to excel, and driving personal growth.

Leadership Coaching can be offered ‘a la carte’ and/or in combination with Sandy Baird’s seminars.

Recruitment, Screening & Hiring

In a service-focused industry such as dentistry, your employees are your most valuable and expensive resource. Depending on their talents and abilities, they can make or break the success of your practice. Finding the right people is critical. To do it correctly takes time, energy, and focus all of which steals from your production and sanity.

Outsourcing some of these responsibilities to someone deeply experienced and knowledgeable about the types of personalities, skills, and talents required to work in a dental work environment makes so much sense. The money you make doing dentistry far exceeds that which it will cost you.

Employee Handbook Development

Transforming employees into engaged, intelligent, and high-performing team players requires their leader to communicate his or her expectations for them clearly and consistently. No employee will satisfy you if they don’t know what it takes to do so! Don’t set your practice up for employee frustration or constant turnover. Baird Concepts can deliver an Employee Handbook completely customized to your practice’s unique needs and processes.

Annual Retreat Planning

Spending one day a year away from the office with your team discussing goals, strategies, improvements, accomplishments, and practice promotion can yield many benefits. Benefits can range from reducing employee turnover, office drama, problems, stress, and miscommunications to increasing employee engagement, teamwork, production, patient satisfaction, and motivation. Annual Retreats will make you a better leader and your employees more loyal team players.

• Read: 15 Reasons Why Annual Retreats are No Brainers

Team Development Day

Like the Annual Retreat, Team Development Day is ideally performed off-site. The difference between the two is that a Team Development Day focuses on specific areas of teamwork, such as communication, conflict management, and specific operating systems like scheduling or compliance training. It is essentially a day of continuing education focused on improving your entire team’s efficiency, interaction, and synergy.