Sandy’s Dental Publications
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"Hello, my name is Dr. Jones. I am not sure if you are the person I need to talk with, but I am hoping you can point me in the right direction. I have a very successful practice that my father started in 1940, which I took over in 1970. I have practiced for 40 years and am ready to retire. I need someone who can help me find a buyer. Can you help me?"
Dr. Jones had done exactly what he should have done, reached out into the world of dental consultants for help. What many dentists and teams don't realize is how specialized each dental consultant is. After explaining I was a practice management consultant and what he needed was a transitional consultant, we had a wonderful chat and then said good-bye.
This dentist had no idea that a team member was embezzling from her, even though the signs were there. These embezzlement experts say that in many cases when embezzlers are exposed, their fellow employees report their odd behavior to the boss.
The primary purpose of this series of articles from Sandy Baird, David Harris, and Jean Patterson is to improve the ability of dental practice owners to identify possible embezzlement through the use of financial indicators.
Dental employee fraud prevention isn't free—but it's a whole lot cheaper than what happens after you hire an embezzler. Here are six vital steps that will add up to your ounce of prevention.
Key Points at a Glance:
Ms. Sandy Baird, consultant/Speaker/Coach, in conversation with Naren Arulrajah
In Dentistry field for 4o years as Dentist’s wife/ practice manager, consultant, speaker and coach
Learning from mistakes
In the mind of the patient
To find a practice’s uniqueness, analyze the practice first and watch it in motion
Creating advocate patients for your practice
Everything starts with hiring the right people
Characteristics of a ‘bad apple’
The self-managed team
The process of what Ms. Sandy Baird does as a Dental Consultant to meet the needs of a dental practice
Sandy Baird provides excellent practical advice about how to avoid hiring mistakes that can lead to embezzlement and drawn-out legal battles.
Remember the Skeleton Dance? You know: the foot bone’s connected to the ankle bone, the ankle bone’s connected to the leg bone... Many of us learned it in school to help illustrate how the parts of our body work together to function. This song, with just a few changes, can just as well apply to your dental practice, the telephone’s connected to the appointment book, the appointment book’s connected to the daily production, the daily production is connected to the net income…
After reconnecting with a long-lost friend, a series of bizarre events leads a dentist to a chilling discovery. Read the true story by Sandy Baird in this month's installment of the Fraud Blotter.
In this month's Fraud Blotter, Sandy Baird shares how her client lost more than $800,000 to a long-time employee. It's a case of misplaced trust, outdated practice management software, and dental practice embezzlement.
Dental patient advocates will save your practice from having to find dozens of new patients each month. How can they do that? And how do you create these advocates?