Sandy’s Dental Publications
Building a Self-Managed Team For Your Dental Practice
Key Points at a Glance:
Ms. Sandy Baird, consultant/Speaker/Coach, in conversation with Naren Arulrajah
In Dentistry field for 4o years as Dentist’s wife/ practice manager, consultant, speaker and coach
Learning from mistakes
In the mind of the patient
To find a practice’s uniqueness, analyze the practice first and watch it in motion
Creating advocate patients for your practice
Everything starts with hiring the right people
Characteristics of a ‘bad apple’
The self-managed team
The process of what Ms. Sandy Baird does as a Dental Consultant to meet the needs of a dental practice
Are You Working with Employees or Team Players?
Remember the Skeleton Dance? You know: the foot bone’s connected to the ankle bone, the ankle bone’s connected to the leg bone... Many of us learned it in school to help illustrate how the parts of our body work together to function. This song, with just a few changes, can just as well apply to your dental practice, the telephone’s connected to the appointment book, the appointment book’s connected to the daily production, the daily production is connected to the net income…
How Embezzlement Hid Behind An Employee Manual
In this month's Fraud Blotter, Sandy Baird shares how her client lost more than $800,000 to a long-time employee. It's a case of misplaced trust, outdated practice management software, and dental practice embezzlement.
What are dental practice advocates, and why do you need them?
Dental patient advocates will save your practice from having to find dozens of new patients each month. How can they do that? And how do you create these advocates?