From Metrics to Mastery: Using Data to Elevate Your Dental Practice
Running a successful dental business has changed dramatically in this environment of climbing overhead, employment scarcity, online reviews, stiff competition, and huge insurance write-offs. This seminar will address methods and tools to control these changes and elevate your practice back to vigorously thriving instead of merely surviving.
Essential Leadership Skills for Today's Dentists
Few dentists are taught in dental school the skills necessary to become effective bosses, leaders, or business owners. Upon finishing their education, most are required to fill all these roles - and be skilled and caring clinicians treating as many as 20-60 patients per day.
Create a Priceless Patient Experience Through Better Communication and Customer Service
Communication and Customer Service
Customer service can be your strongest competitive advantage. This presentation teaches the entire team how to communicate with care and warmth to show patients that they are truly listening. Sandy provides the ten fundamental rules of customer service, and how to apply them in your practice to generate five-star ratings. Want these results in your practice? Bring the entire team and attend this seminar!
OSHA in the Dental Practice
Safety Doesn’t Happen by Accident
Learn how to keep your practice safe and OSHA compliant. Good intentions don’t count, you must do what is required.
HIPAA in the Dental Practice
To Tell, or Not to Tell, is the Question
Learn why HIPAA is so important and what you and your team need to know to make sure your practice is HIPAA compliant.