From Metrics to Success: Leveraging Data to Elevate Your Dental Practice
Running a successful dental business has changed dramatically in this environment of climbing overhead, employment scarcity, online reviews, stiff competition, and huge insurance write-offs. This seminar will explore how to use your metrics to guide you through today's turbulent ocean of challenges and coach your team to a higher level of performance.
The Dental Team Toolkit: Building Teams That WIN
The Dental Team Toolkit seminar covers strategies, techniques, operating systems, and skills for developing a five-star dental team that will enhance your patients’ experience, stimulate referrals, streamline operations, and build your employees into a cohesive, high-functioning, winning team.
Dealing with Difficult People in a Professional Setting
Don’t Let It Ruin Your Day!
All dental practices have difficult patients, but, when managed correctly, they can become your best source of referrals. Applicable to the entire dental practice team, this presentation will teach teams how to manage difficult patients and provide scripts and verbal tools to implement in the practice.
Essential Leadership Skills for Today's Dentists
Leadership isn’t just for “Big Business.” In today’s world, it is a must for creating and managing a healthy dental practice. This seminar is tailored specifically for dentists seeking to sharpen their leadership skills and improve their practices’ overall performance while navigating the dual demands of clinicians and business owners.
Embezzlement in the Dental Office
It could happen to you!
No one is immune to embezzlement. Be aware and protect your practice from this danger. Gain a thorough education on the causes and effects of embezzlement. Sandy provides safeguards so you can prevent, detect, and respond to suspicions of criminal behavior within your practice.
Create a Priceless Patient Experience Through Better Communication and Customer Service
Creating a dental experience your patients will never forget by enhancing your team’s communication and customer service skills. Whether over the phone, by text, upon arrival, chairside, in team meetings, or talking money and insurance your patients’ impressions and willingness to provide a review and refer the practice depend on it. Learn ways to make your practice stand out from the crowd.
Make it My Day and Make it Pay: Performance Scheduling for the Dental Practice
Have you fantasized more than once about a week at the office where the schedule ran on time every day, without open appointments or chaos, and exceeded your financial goals With the Performance Scheduling System, you can increase production and reduce stress. If your schedule is not purposely designed for performance, it rarely meets your goals or your patients’ expectations. Learn how to make it work for you instead of you working for it!
Battling Burnout in Dentistry
Is the career you worked so hard and invested in so dearly on the rocks because of work-related stress factors? According to the World Health Organization (WHO), work burnout and stress-related diseases are ravaging our planet with dentists appearing near the top of the list. Don’t let this happen to you! Take the first step and attend this seminar to get started. Don’t let your important and valuable practice slip through your fingers.
Five Stars are Earned and Not Given
Today, the power of online reviews is well recognized with anywhere from 80-90% of our population saying they use online reviews and ratings to make buying decisions. In this seminar, prepare to learn tools, tips, systems, and processes to exceed your patient’s expectations and take your practice from just surviving to absolutely thriving!
OSHA in the Dental Practice
Safety Doesn’t Happen by Accident
Learn how to keep your practice safe and OSHA compliant. Good intentions don’t count, you must do what is required.
HIPAA in the Dental Practice
To Tell, or Not to Tell, is the Question
Learn why HIPAA is so important and what you and your team need to know to make sure your practice is HIPAA compliant.