The Dental Team Toolkit: Building Teams That WIN
Systems, Service and Leadership for the 21st Century Practice
Do you want to reduce management responsibilities and your time spent on administrative work? This seminar does just that by showing how to develop employees into a self-managed team. With a focus on systemization, accountability, and empowerment this seminar illustrates the remarkable synergy of true teamwork.
Dealing with Difficult People in a Professional Setting
Don’t Let It Ruin Your Day!
All dental practices have difficult patients, but, when managed correctly, they can become your best source of referrals. Applicable to the entire dental practice team, this presentation will teach teams how to manage difficult patients and provide scripts and verbal tools to implement in the practice.