Sandy Baird 8/27/21 Sandy Baird 8/27/21

The Dental Team Toolkit: Building Teams That WIN

The Dental Team Toolkit seminar covers strategies, techniques, operating systems, and skills for developing a five-star dental team that will enhance your patients’ experience, stimulate referrals, streamline operations, and build your employees into a cohesive, high-functioning, winning team.

Sandy Baird 7/14/20 Sandy Baird 7/14/20

Dealing with Difficult People in a Professional Setting

Don’t Let It Ruin Your Day!

All dental practices have difficult patients, but, when managed correctly, they can become your best source of referrals. Applicable to the entire dental practice team, this presentation will teach teams how to manage difficult patients and provide scripts and verbal tools to implement in the practice.